NPS North West got a thumbs up from the probation inspectorate who said the division had "a clear vision and strategy for high-quality services" but warned there was not enough staff to deliver them.
Dame Glenys said: “The division is delivering a good overall standard of service, despite being under strain, and I hope that our findings and recommendations help the division to improve further. We note that staff shortages and poor facilities have featured in each of our recent NPS inspections, and our recommendations also reflect these wider concerns.”
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