Members will receive an email from takepart@cesvotes.com which has a code unique to them. They will be asked the question and then asked to confirm their vote.
Emails will be sent to members “preferred emails” as recorded on the Napo database. It’s important that this information is up-to-date.
If members haven’t received their email they should
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confirm that takepart@cesvotes.com is a safe sender
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check their SPAM/JUNK mail folders
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If they are unsure what their preferred email is they should check both their work and home email addresses.
If having done this they have not found the email they should contact Civica – via Support-CESvotes@civica.com in the first instance. If this does not resolve the issue they should contact membership@napo.org.uk.