Update on NPS - E3 Approved Premises

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Napo along with UNISON met with the employers on 12th September to discuss some of the issues that have been raised as part of the E3 implementation for Approved Premises. This was a useful meeting however there are some issues that require further discussion. We did secure an agreement that a Q&A document will be issued, most likely next week, to give members answers to the majority of the issues raised. We will be having ongoing discussions with the employers on these issues so continue to feed any concerns and queries via your local branch.

In the meantime we are aware that some members will be attending their 1:1 meetings and this is a cause of some anxiety when queries and questions remain unanswered. Despite our requests for this part of the process to be paused until the requested information can be provided, the employers have decided that they cannot delay the implementation in any way.

For that reason we issue the following advice to members attending 1:1 meetings with their line manager:

  • Prepare any questions or queries you have in advance and ask your manager to note at the end of the meeting any that remain unanswered with a description of how the answers will be sought and a plan for a further meeting once answers are available.
  • Ask your line manager to make a note that any decisions made during the meeting are subject to change if new information comes to light later.
  • Make sure you ask which roles you have been matched to, if you do not agree there is an appeal process attached to the pro-forma for the meetings. 
  • If you are not happy with anything that happens in the meeting seek advice from your local branch rep in the first instance.
  • For members wishing to change the number of hours they work (for example from part time to full time or vice versa), you can do this at the same time as the E3 1:1 process, using the relevant form from My Services. Your line manager should be able to help you find this.

Further more detailed advice will be issued in due course.