The ‘Mixed Market’ and the lessons from the Serco UPW Fiasco

Whilst Napo members will welcome the Government U-turn which will see the transfer of Offender Management work to the NPS England and Wales by April 2021, the evidence against leaving Intervention services to the vagaries of the market are writ large in the failure of the last experiment. Ian Lawrence and Sarah Friday report…

On the 6th February 2014 Chris Grayling, then Secretary of State for Justice, announced to Parliament that he intended to terminate Serco’s Community Payback (London) contract by the end of that year. This followed an earlier award to SERCO of the entire Unpaid Work Service in 2012 with the intention that it should deliver this until at least the autumn of 2016.

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